Terms of service

Terms of Service

Last updated: September 4, 2026

Please read these Terms of Service carefully before using the Intention Charms website (intentioncharms.com). By accessing or placing an order through our store, you agree to be bound by these terms.

1. General

By using this website, you confirm that you have read, understood, and agree to these Terms of Service. Intention Charms reserves the right to update or modify these terms at any time without prior notice. Your continued use of the site following any changes constitutes acceptance of the updated terms.

2. Products

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction at our sole discretion. All product descriptions, pricing, and availability are subject to change without notice. We make every effort to display product colors and images accurately, but cannot guarantee that your device's display will reflect the exact color of the product.

3. Pricing & Payment

All prices are listed in Canadian dollars (CAD) unless otherwise stated. We reserve the right to correct any pricing errors and to cancel orders placed at an incorrect price. Payment must be received in full before your order is processed and shipped.

4. Orders & Cancellations

We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed for commercial resale. If your order is cancelled after payment has been processed, you will receive a full refund.

5. Shipping

We ship from Canada. Delivery times are estimates only and are not guaranteed. Intention Charms is not responsible for delays caused by carriers, customs, or circumstances beyond our control. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

6. Returns & Refunds

Please refer to our Return & Refund Policy for full details on returns, exchanges, and refunds.

7. Intellectual Property

All content on this website — including text, images, logos, and designs — is the property of Intention Charms and may not be reproduced, distributed, or used without our express written permission.

8. Crystal & Healing Disclaimer

The crystal and gemstone products sold by Intention Charms are intended for personal enjoyment and spiritual wellness purposes only. They are not intended to diagnose, treat, cure, or prevent any medical condition. Please consult a qualified healthcare professional for any health concerns.

9. Limitation of Liability

Intention Charms shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you shall not exceed the amount paid for the order in question.

10. Governing Law

These Terms of Service are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law provisions.

11. Contact

Questions about these Terms of Service can be directed to us via our contact page.